Job Description:
Job Objectives
In Service deals: Ownership of the allocated Contracts; with accountability of in-service deal operations and financials, and ensuring common understanding and delivery of the contributing functions. Additionally, to launch / drum beat actions with the respective functions to ensure high service level and drive our profitability.
New Campaigns: Lead/support design activities on new campaigns - aligning customer requirements with existing capabilities and identifying gaps
Future Design: Manage improvement / enabler projects to boost Solutions performance/profitability and to grow the Solutions portfolio in alignment with Solutions Design Director
Job Responsibilities
Implement service operations at new customers using existing processes.
Secure continuous operations, in collaboration with customer local teams (where applicable)
Monitor financial performance and support AOP / FCx activities
Identify and develop process improvements in order to increase performance and reduce costs.
Define Solutions requirements and manage changes across all supporting functions: data management, supply chain, IT, quality, product management, accounting and finance.
Integrate service extensions into customer’s operation.
Document process customizations and create the Operations Manual
Secondary responsibilities
Personal & interpersonal skills
Strong analytical skills combined with social competences
High level of energy, persistence and “can do” attitude
Customer oriented
Team player
Open minded. Experience dealing with different environments/cultures
High professional integrity and ethical standards
Available for occasional international travel
Autonomous and self-driven
Job Requirements
Degree in engineering, computer sciences or business administration with more than 3 years of work experience
Project management and/or process design experience
Knowledge of SAP (experience of SD Module- AP1 will be a plus) and Spec2000
Able to analyze large data packages. Programming skills will be a plus
Experience dealing with aviation MRO’s, airlines or suppliers will be a plus
Basic knowledge of financial reporting and terminology
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Satair Pte LtdContract Type:
PermanentExperience Level:
ProfessionalJob Family:
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