Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• This job is a member of the Technology organization.
• ​Responsible for overall Infrastructure design, balancing optimization of application access with resource use factors.

• Supports customer technology infrastructure projects and integration architecture
• Reviews project requests describing user needs to estimate time and cost required to accomplish project
• Approves, schedules, plans and supervises the installation and testing of new products and improvements to current systems
• Defines how technology and applications should be structured in order to align with business plans.
• Works closely with Application Architects to determine the most effective design
• Evaluates modern and emerging technologies to identify the impact on the business
• Provides information needed to assess the risk of production deployment of a business critical application: installation and configuration readiness, performance and scalability evaluation, stability and durability evaluation, and best practices procedures.
• Assesses the processes that will be used to operate, support and maintain the Enterprise implementation(s). Refine the deployment process and architecture so that it will easily scale to fit into an enterprise scope.
• Assists in determining overall hardware and software configuration along with capacity projections and planning for future support of growing operations.
• Needs to be extensible to changing platform requirements or other advancements in the distributed computing model.
• Provides expertise during adoption of cloud technology platforms (IaaS, PaaS) .
• Assists in determining Service Level Agreements (SLAs), for immediate needs/deployments, and enterprise SLAs to support ongoing operations, if any.
• Develops performance, scalability, and durability evaluations and monitoring for load testing and real time.
• Anticipates and act upon issues that arise, provide alternative approaches, optimal solution and continuously improving performance of applications
• Creates and promotes patterns/technigues to foster DevOps adoption

Minimum Qualifications- Education & Prior Job Experience

• Bachelor degree preferred Comp Science or Engineering
• 5 years of diverse technology experience required

Preferred Qualifications- Education & Prior Job Experience

• 10+ years of diverse technology experience required
• Expert knowledge in networking, load balancing, UNIX, LDAP, storage, and databases solutions
• Strong experience with SOA, JEE, JMS, JDBC and middleware products

Skills, Licenses & Certifications

• Exercises independent judgment with minimal direction from supervisor
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Expert leadership and mentoring skills necessary to provide support and constructive
• Strong experience with SOA, JEE, JMS, JDBC and middleware products
• Experience on designing and implementing highly available solutions for mission critical applications
• Must have a solid understanding of various virtualization technologies
• Must be able to document solutions for various level of audiences Education/Experience
• Must have full-lifecycle experience in cloud-hosted/containerized web applications
• Strong understanding of Cybersecurity, Compliance and Regulations for protecting global users
• Thorough understanding of software development life cycles, development and technology tools, testing methodologies, and requirements gathering
• Experience with various cloud platforms like IBM Cloud, Microsoft Azure
• Experience with the operations characteristics of large scale and highly available computer systems deployed in a variety of software and hardware environments
• Knowledge of Data engineering practices and patterns using cloud hosted PaaS services
• Knowledge of Monitoring Tools and Resiliency best practices.
• Knowledge of systems integration practices and understanding of Service Oriented Architecture principles and practices
• Ability to build strong and sustainable relationships with stakeholders
• Ability to adapt to unexpected events, new facts and rapidly changing circumstances
• Ability to thrive in a sense-of-urgency environment and leverage best practices

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.