Enterprise Payments team is striving to modernize payments across Delta securely and efficiently. Some of our recent accomplishments include processing of payment in local currencies, Apple Tap-to-Pay for Onboard sales, Payment on kiosk at airport lobbies and Delta Sky Clubs, Payment enhancements to ensure PCI Compliance and compliance with government mandates, and other value-driving payment capabilities. In our pursuit of making Delta payments functionality best in class, we are looking for a motivated, impactful Senior Product Leader to join the Enterprise Payments team.
Senior Product Leader, Enterprise Payments will support product vision and execution of Payments roadmap. The role will effectively collaborate with internal partners across Digital Channels, IT, Loyalty, Treasury, Enterprise Solutions, Reservations (Res), Inflight Services (IFS), Airport Customer Service (ACS) and others to centralize and streamline payments at Delta. Will lead enhancement of payments functionalities to ensure consistency of payment methods across channels and products, protect Customer data (PCI compliance), and support unique payments needs in international spanets. The role will entail the following responsibilities:
• Partner with Payments Leadership and key stakeholders to build shared roadmap and priorities, aligned with the Enterprise planning process
• Assess spanet opportunities to help define strategic vision for Enterprise Payments
• Manage complex, multi-phased deliverables and lead without authority, collaborating with internal and external partners, ensuring adequate prioritization, and removal of impediments
• Document work in company-adopted tools/platforms, following Agile methodology
• Analyze payments performance and identify improvement opportunities
• Support investigation of production issues and pursue resolution based on impact
• Communicate and build appropriate transparency at many different levels
• Act as a critical resource and support for the IT team, ensuring that the development team understands items in Payments’ backlog, their priorities, and business value
• Lead work planning and grooming sessions