Site Digital Technology Leader (Sr Manager - Digital Operations)

Job Description

In this role, you will:

• Set IT strategy & roadmap to drive digital improvements across the site.
• Perform as part of the Shop leadership team representing information technology.
• Partner with the business to participate in lean/ process improvement initiatives & enable business transformation leveraging digital tools.
• Lead in the evaluation / implementation/ modification of various software solutions, including ERP, MES & Analytics solutions.
• Work with central digital product teams to resolve systemic recurring issues or enhancement needs.
• Work on machine instrumentation initiatives to enable enhanced business operations.
• Proactively monitor network performance (WAN / LAN / WLAN) and escalate issues.
• Manage and coordinate all Digital Workspace technology.
• Support all printers, MFPs, on-site A/V and telecommunications equipment.
• Manage and coordinate the deployment and support of shop floor PCs.
• Provide on-site support for networking infrastructure.
• Coordinate IT infrastructure work with applicable teams.
• Provide immediate response to cybersecurity threats.
• Escalate IT issues that are affecting site production & provide on call support as necessary.

Minimum Qualifications:

• Bachelor’s degree from accredited university or college with minimum of 6 years of professional experience OR Associates degree with minimum of 9 years of professional experience OR High School Diploma with minimum of 11 years of professional experience
• Minimum 5 years of professional experience in IT Leadership
• Note: Military experience is equivalent to professional experience

Eligibility Requirement:

• Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Skills:

• Experience working IT in a manufacturing environment
• Hands-on experience in 24x7x365 technical operations
• Experienced in design, performance, availability and scalability of the infrastructure
• Demonstrated understanding of Lean Six Sigma principles (e.g., Green belt certified)
• Demonstrated ability to manage team/product operations within own budget
• Demonstrated ability to drive projects based on business strategies and customer requirements
• Demonstrated customer focus – manages technical issues in complex, difficult, or stressful situations; evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint
• Skilled in breaking down problems, documenting problem statements and estimating efforts
   

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information