Sr. Manager Program Quality Lead

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At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Our Stinger On-site Sr. Manager Program Quality Lead (PQL) in Land and Air Defense Systems (LADS), will support U.S. and foreign programs within the portfolio at our Tucson, AZ location.

This is an on-site position.

The successful candidate will lead our program proactive quality risk mitigation best practices in partnership with Program Leadership, Engineering, Global Supply Chain, Operations and the Quality team. In this role they will primarily support proactive engagement across our factories and suppliers that support the Stinger programs, implement quality processes to reduce overall product lifecycle cost and risk, improve customer deliverable products/critical processes/systems, and manage customer relationships. 

We value diverse skills and experience, so don’t hold back. Your qualification could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you’re passionate about what you could accomplish here, we’d love to hear from you.

What You Will Do

• Become the program point of contact for proactive quality risk mitigation on the Stinger launcher and missile programs, interfacing across programs, key suppliers and customers supporting technical quality and financial performance, and compliance to Raytheon procedures and contractual requirements.

• Develop partnerships with senior leaders, IPTs, customers, and support functions of the program team to define steps necessary to implement proactive quality strategies that shape Raytheon’s ability to become the provider of choice.
• Responsible for improving processes or systems using significant conceptualizing, reasoning, and interpretation skills. Problems and issues faced are numerous and undefined, and information is typically difficult to obtain.
• Generation of new Cost of Quality (CoQ), CORE (Customer Oriented Result and Excellence), CoPQ (Cost of Poor Quality) projects to reduce costs on the program.
• Monitor / lead root cause corrective action (RCCA) and FRACAS activities for systemic issues and to ensure extensive RCCA.
• Support issue resolutions and solutions to production.
• Support program efforts in development, transition to production, production, and sustainment.
• Travel up to approximately 25

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior relevant experience. 
• Experience with Advanced Product Quality Planning (APQP)/AS9145: utilizing resources such as Production Part Approval Process (PPAP), Key Characteristics, Design Failure Modes, and Effects Analysis (DFMEA), Production Failure Modes and Effects Analysis (PFMEA) and/or Control Plans.
• Experience leading teams in failure analysis, root cause analysis, corrective and preventative action.
• The ability to obtain and maintain a U.S. government issued security clearance is required prior to start. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• American Society for Quality (ASQ) Certification and/or Program Management Certification.
• Experience interpreting technical drawings/data packages.
• Experience with Customer Oriented Results and Excellence (CORE) or another Continuous Improvement Program.
• Passionate, high-energy, self-starting team player who achieves goals and strives for continuous improvement.
• Experience Reviewing Statement of Work (SOW), Supplier Corrective Action Requests (SCAR), Knowledge of Purchase Order Quality Requirements (Q-Notes, STAMP).
• Experience presenting, reviewing and/or approving changes through a formal Change Control Board (CCB).
• Experience in risk mitigation and opportunity management.
• Earned Value Management System (EVMS) Certification.
• Ability to comprehend and translate system requirements as well as contractual requirements to ensure full compliance is flowed down through product, assembly, and test documentation.
• Effective interpersonal skills and ability to work well with customers, suppliers, and in a team environment.
• Able to facilitate cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing).
• Proficiency with Process Re-invention Integrating Systems for Manufacturing (PRISM) or SAP.
• Knowledge of First Article Inspections per AS9102.
• Possess an in-depth understanding of contract flow and compliance.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Learn More & Apply Now!

RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is diverse, equitable and inclusive.

We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.

Onsite

Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  https://www.state.gov/m/ds/clearances/c10978.htm

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The salary range for this role is 118,000 USD - 246,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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