Why Work for Frontier Airlines?
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - its our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
What We Stand For
Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - were not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
Work Perks
At Frontier, we like to think were creating something very special for our team members. Work is why were here, but the perks are nice too:
- Flight benefits for you and your family to fly on Frontier Airlines.
- Buddy passes for your friends so they can experience what makes us so great.
- Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
- Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
- Enjoy a ‘Dress for your Day business casual environment.
- Flexible work schedules that support work/life balance.
- Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
- We play our part to make a difference. The HOPE League, Frontier Airlines non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
Who We Are
Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontiers highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airlines many weight-saving initiatives and focus on operational efficiencies, makes Frontier Americas Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airlines commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).
* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.
What will you be doing?
Inflight Base Supervisors will be responsible for all phases of the Flight Attendant (FA) base operations, including training and regulatory compliance, policy and procedural compliance, directing and supervising the base Flight Attendants. This position will be responsible for coordinating DOT drug and alcohol compliance with the Anti-drug & Alcohol Program Administrator, be responsible for base delay and attendance reporting, and be the point of contact for Catering and POS issues. Will be Inflight emergency response representative for base and area operations.
Essential Functions:
- Supervision of all phases of Flight Attendant operations at base
- Analyze and evaluate FA base operating performance and correct or recommend corrective action.
- Be available for 24/7 on-call duty phone.
- Manage Crew Scheduling and Flight Attendant scheduling conflicts.
- Work with Anti-drug & Alcohol Program Administrator, coordinate DOT drug and alcohol testing and notifications.
- Responsible for all distribution of revisions and bid packets and correct entry or uploading as needed for Flight Attendants assigned to base.
- Administer all performance and attendance reporting and corrective action to Flight Attendants assigned to base.
- Follow up on all base Inflight delays. Call all Flight Attendants with emergency situations if after hours.
- Point of contact for base catering and POS issues
- Provide technical guidance with POS and FAM.
- Participate on charter calls, coordinate services needed, prepare charter information sheets and distribute to crew. Assist with coordination of scheduled and charter catering coordination.
- Interpret company and local policies and procedures.
- Administer collective bargaining agreement for Flight Attendants assigned to base.
- Direct crew appreciation events at base.
- Complete and submit budgets and justifications as directed.
- Complete all paperwork as required by the Human Resources and Safety departments, including directing Flight Attendants to resources such as WBAT and ensuring timely submissions.
- Analyze and evaluate Flight Attendant base operating performance and implement or recommend corrective action.
- Maintain Flight Attendant qualifications. Maintain and perform check FA duties.
- Fly trip(s) each month from multiple bases.
- Onsite Inflight emergency response representative for base and area operations
- Determine and justify personnel, facilities, and equipment needs for these functions and be accountable for their effective utilization and cost.
- Seek opportunities to enhance Frontiers local relationship through involvement in community affairs.
- Complete other tasks as assigned by Director of Inflight or Manager of Inflight Services.
- Travel as required.
- Assist with FA recruiting sessions as needed.
- Conduct uniform guideline training to all new hire classes.
- Participate as an ASAP ERC member upon assignment.
Position(s) that report directly to this role:
Qualifications:
- College degree or equivalent relevant experience
- Must be able to qualify as a Flight Attendant and maintain currency of qualifications.
- Current Inflight or airline experience preferred.
- Previous management or leadership experience desired.
- Knowledge of human resource management, Crew Scheduling and working with collective bargaining agreements desired.
Knowledge, Skills and Abilities:
- Excellent verbal and written communication skills
- Ability to multi-task and handle large and complex operation
- Excellent planning and time management skills
- Ability to serve as model Flight Attendant when providing customer service to passengers
- Ability to interface effectively with other departments and vendors on Frontiers behalf
- Ability to communicate and work effectively with all levels of management and subordinates
- Ability to work independently
- Excellent interpersonal skills
- Must have strong planning and organizational skills
- Ability to analyze and react positively
- Shift work required, including weekends and holidays
- Capable of effectively coordinating multiple projects at the same time
- Excellent working knowledge of Frontiers culture and business model
- Knowledge of airport and crew operations
- Ability to create and justify budgets
- Ability to coach, council and administer corrective action
- Must be willing to live in assigned base city or surrounding area
Salary $58,394 - $77,508
Please note: this posting has a closing date of 11/15/2024, midnight MT.
Workplace Policies
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
