As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the managers individual perfo
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Supervisory Operations Officer

Federal Aviation Administration • 
Washington DC, District of Columbia, United States
Position Type: Contractor
Job Description:
As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the managers individual performance, and available funding.

Position is within Security and Hazardous Materials Safety (ASH), Office of National Security Programs and Incident Response, Washington Operations Center.

Duties

Serves as the Watch Supervisor on one of the established rotating shifts of the Washington Operations Center Division (WOC). The WOC is charged with 24/7 monitoring and analysis of world-wide aviation related events, situations and incidents in order to keep agency executives and first responders apprised of events having an impact on the FAA, the National Airspace System, and general aviation. As such, the incumbent is responsible for the overall management of the facility, including communicating objectives and direction that would impact the performance of the Operations Center employees.

Develops and administers of plans, policies, procedures, and management controls for programs, including, but not limited to: personnel relations, position management, technical and administrative training, proficiency development, safety, logistics, security, and environmental support.

Develops and implements for schedules that allow the Operations Center to operate 24 hours per day, 7 days per week. Responsible for various aspects of the National Security Emergency Preparedness (NSEP) program.

Integrates communications and information systems within the National Airspace System (NAS; collects information from multiple sources simultaneously in order to validate and give context during critical incidents and national security emergences; and composes and delivers briefings to government and national security organizational partners internal and external to a federal agency.

As a first-line supervisor of a unit, directs the work of subordinate employees, and performs duties to include, but not limited to: communicating the organizations vision and objectives; setting priorities; directing and assigning work; reviewing and evaluating work and performance of subordinates; coaching and developing employee capabilities; recommending or approving personnel actions such as promotions, reassignments, etc; approving leave; and recommending and taking appropriate corrective/disciplinary actions when necessary.

Defines, plans, and organizes assigned budget, staff, and other resources to accomplish objectives for more than one organizational unit/ project/program. Manages budget and either reallocates resources among organizational units/projects/programs or requests additional resources, as needed. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.

Applies an advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resource management, and other administrative policies and procedures, and an advanced understanding of the objectives of the major subdivision.

Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Has authority to make commitments for subordinate organizational units, within guidelines.

Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution.

Individual and organizational performance is typically reviewed periodically by higher-level management, usually through status reports and organizational performance measures.

Work activities typically impact directly on project/program objectives for more than one organizational unit and for the major subdivision. Work frequently affects the major subdivisions internal and external customers.

Job Requirements:
Requirements Conditions of Employment
  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Designated or Random Drug Testing required.
  • Travel Required: 20% (Domestic Only)
Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

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Specialized experience is defined as:

-Experience managing or working in a 24/7 operations center,

AND;

-Experience integrating automated tools and services within an operations environment,

AND;

-Experience collecting, evaluating and performing quality reviews of programs process and procedures that impact the operation of the National Air Space (NAS) system.

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You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Leadership & Management Dimensions and/or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical; or (4) priority grouping referred to the selecting official for selection consideration.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**

Education

Education cannot be substituted for experience.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Only supplemental documentation (e.g. transcript, certifications, SF-50) will be accepted in combination with your on-line application or faxed to 202-267-7032. These documents must be uploaded on faxed or before the closing date of the announcement. All submitted documents must reference the announcement number.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at the time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.

Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.

Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.



All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $123,884 - $192,056
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