Talent Strategy and Operations Leader

Job Description

Essential Responsibilities:

• Partner with the SHRM and ITL to:
  • Support short-term and long-term priorities that enable function objectives and KPIs.
  • Establish mechanisms for tracking and action planning against key talent KPIs/metrics.  
  • Develop and track key metrics to measure impact of talent management programs and initiatives—drive a focus on standard, scalable metrics, and measures.
  • Coordinate the operating cadence with SC/TO HR leadership team in support of achieving business objectives.
  • Support the team in developing and embedding a high performance, high engagement culture and leverage change acceleration techniques to assist in driving change management.
• Partner on the identification, assessment and development of critical talent pools: early career, high potential, leadership pipeline – all with a focus on critical capability needs/gaps.
• Support the succession planning and talent review process.
• Develop a deep understanding of key talent within the organization and promote talent mobility and talent sharing.
• Partner with the other Centers of Excellence, subject matter experts (including operations, finance, Labor & Employment & Compliance), and leaders across the HR function to develop timely and strategic programs and processes.
• Build a strong partnership with Talent Acquisition to ensure effective and efficient recruiting strategies that deliver the right talent at the right time with a focus on inclusive sourcing strategies and diverse pipelines.
• Act as a Lean champion who builds organizational capabilities, reduces complexity and partners with SC/TO leaders to maximize team performance and create value.
• Lead cross-functional global teams as required to implement key initiatives.

Qualifications/ Requirements:

• Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 10 years of relevant work experience)
• Minimum 6 years prior professional work experience with demonstrated achievement in HR, Finance and/or Operations/Service-oriented environment

Desired Characteristics:

• In-depth understanding of HR concepts and principles gained through formal education and work experience
• Demonstrated experience in making strategic HR and talent decisions, assessing talent, and effectively interfacing with high-level business and operations leaders
• Experience using data to drive organization and talent decisions; ability to craft an objective and insightful story through data and storytelling.
• Developed (oral and written) communication and diplomacy skill set with the ability to influence others by presenting sound and logical arguments tailored to the audience
• Strong analytical and problem-solving skills; ability to assess situations make judgments based on practice or previous experience
• Player-coach approach with ability to be both strategic and execution oriented
• Approachable and responsive resource able to connect with employees at all levels with a genuine desire to assist others
• Ability to work in changing environments, see through complexity and lead in a matrix goal driven organization
• Demonstrated experience in promoting an inclusive and diverse workforce
• Capable of handling multiple issues and/or projects simultaneously and executing to completion
• Demonstrated ability to work in a demanding, high performance work environment and team- oriented culture
• Excellent collaboration, influencing, project management, organizational and change agent skills
• Passion for innovative Talent solutions and process improvement; Lean champion and learner