User Experience Lead

Job Description

Essential Responsibilities:

• Collaborating closely with stakeholders, and cross-functional teams to ensure that the user experience design aligns with business goals and technical constraints.  Effective communication and presentation skills are essential to articulate design decisions and advocate for the user’s perspective.   
• Conducting or overseeing user research activities, such as user interviews, usability testing, and competitive analysis to gather insights about user needs, behaviors, and preferences. 
• Analyze and interpret research findings to provide actionable recommendations that can improve our product’s usability and functionality. 
• Defining the structure and organization of information within a product or service, including navigation schemes, categorization, and labelling systems.   
• Creating or guiding the creation of wireframes, prototypes, and interaction patterns that outline the behavior and flow of a digital product or service.   
• Conducting usability evaluations and heuristic reviews to assess the effectiveness and efficiency of a products user interface and proposing improvements based on the findings. 

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Qualifications/ Requirements:

• Bachelor’s degree in human-computer interaction, computer science or a related field 
• Minimum of three years experience working in UX research and change management. 
• Strong grasp of different research methodologies, including questionnaires, user interviews, and usability testing. 
• Robust knowledge and expertise in information architecture, prototyping, and wireframing 
• Prior experience working with survey tools. 
• Adobe Suites experience 
• Must be willing to travel up to 30 

Desired Characteristics:

• Manufacturing experience 
• Excellent written and oral communication skills; articulate, adaptable, with excellent inter-personal and cross-cultural skills. 
• Strong consultative skills to inform plans within the boundaries of time and resources
• Eye for detail, confidence to challenge and ask questions.  
• Proven experience in implementing enterprise-wide HR change management initiatives that has led to user adoption.   
• Detail orientated with good analytical and critical thinking skills.  
• Can-do attitude with a strong sense of accountability as well as interdependence.  
• Ability to work under broad or limited supervision.  
• Logical, structured and process-orientated thinking.  
• Excel, Word, and PowerPoint skills; quick adaptability to systems, tools, and processes.  

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Pay and Benefits:

• The base pay range for this position is $81,200 - 135,300 . The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary. This posting is expected to close on April 9th, 2024.
• Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.  General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual

Additional Information