Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:

Insurance

• Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan

• Eligibility begins the first day of the month following your hire date.
• The Company offers a matching contribution up to 6 of your eligible compensation.
• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Non-Revenue/Space Available (NRSA) Travel Privileges

• NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.

Leaves of Absence

• Eligible for various types of leave, including:
  • Medical Leave
  • Non-Medical Family Care Leave
  • Maternity and Paternity Leave
  • Personal Leave
• Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.

Compensation Details

• Contour Airlines offers a competitive salary based on your prior work experience.

Equal Employment Opportunity

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hrflycontour.com.

Join Our Growing Team

Contour Airlines rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

The Vice President of Airport Operations drives the shaping of the airport services operating model and plans intervention strategies to reduce service delivery gaps. He/she establishes safety and security standards and creates resource plans for airport operations. He/she leads the development of new service innovations for the airport and starts new projects. In addition, he/she leads organizational succession planning, capability development and employee engagement initiatives.

He/she has domain expertise in airport organizational structures, operations, programs, and projects. He/she understands the strategies deployed by other international airports and is able to recommend novel strategies, services, and processes. With outstanding leadership, good oral and written skills, he/she is an expert in strategic planning, who is able to lead airport operations and customer services.

Key Responsibilities

• Oversee the daily operations of Contour’s airport services operations at the various field stations.
• Ensure compliance with Federal Aviation Administration (FAA) and Federal Aviation Regulations (FAR),
• Ensure compliance of Airport Security Program with Transportation Security Administration (TSA) regulations. Oversees daily security operations.
• Act as a coach to develop talents.
• Align human resources with business needs.
• Approve Standard Operating Procedures (SOPs) for safety or security operations.
• Build business and professional networks at senior executive level within the industry.
• Create innovative ideas to enhance operations and services.
• Develop and strengthen executive management relations.
• Drive intervention strategies to reduce airport service delivery gaps.
• Drive resource planning to improve airport operations.
• Establish and approve long-term vision and strategies.
• Establish standards for work safety or security.
• Forecast airport users and community needs to enhance airport services.
• Forge international networks to promote the organization.
• Foster an atmosphere of inclusiveness amongst diverse stakeholders and the global business community.
• Identify risks after implementation of new services.
• Lead organizational succession planning, capability development and employee engagement.
• Lead the development of new service innovation ideas.
• Oversee resources across different functions within the airport.
• Shape airport service operating models and strategies.
• Work with authorities and other departments to achieve a strong safety or security culture.
• Other duties as assigned by management.

• Be at least 23 years of age or older.
• 5 years of previous experience in Airport Operations Management
• 10 years of previous aviation experience.
• Must have recent experience working in a Part 121 and/or Part 135 operations. 
• Knowledge of federal and state laws and regulations governing the operations of airports such as Federal Aviation Administration regulations, Transportation Security Administration Regulations, etc.
• Knowledge of Occupational Safety and Health Administration (OSHA) regulations; Americans with Disabilities Act (ADA) requirements; state and federal procurement processes.
• Must have a valid driver’s license and good driving record.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software.
• Able to pass a required 10-year work history review and submit to criminal history records check.
• Must understand, read, and write English.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Possess strong leadership, interpersonal and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others.
• Excellent interpersonal and conflict resolutions skills.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough knowledge of employment-related laws and regulations.
• Ability to manage multiple complex projects simultaneously.
• Excellent communication skills both written and verbal delivered with tact and professionalism.
• Ability to work independently and as part of a team.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations

Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.