As a Quality Manager, here is what you’ll be doing at the core, day to day.
The Warehouse Quality Manager plans and coordinates the operations and functions of the Quality Team in the warehouse.  The Quality Manager disseminates the work to be performed to the Quality team and partners with the 3PL vendors based on the complexity and scope of work to be performed.  In addition, this position serves as the HSE point of contact for MHI RJ employees located on site at the 3PL vendor warehouse facility.

•    Manage a team composed of Quality Inspectors and Administrative personnel.
•    Responsible for the professional development of department employees and partnering with Human Resources regarding performance management and disciplinary actions, ensuring performance meets the expectations of our business.
•    Partner with Talent Acquisition and Human Resources regarding the selection and promotion of employees within the department.  
•    Set-up and execute monthly quality plan review
•    Support quality reporting and governance activities
•    In parallel with the quality function, represent MHIRJ interests related to operation activities driven through the selected 3PL
•    Ensure that the quality functions, related to the 3PL activities, are in compliance with applicable regulatory requirements and in line with MHIRJ quality manual
•    Supervise the training and deployment of Standard Practices and monitor quality consistency throughout the assigned site
•    Establish and maintain quality and reliability standards by studying product and customer requirements in conjunction with management, engineers and inspectors
•    Address any systemic issue internally and with our 3PL
•    Oversee periodic audits of activities and records to ensure compliance with applicable MHIRJ quality manual and Transport Canada Regulations
•    Maintain current knowledge of new trends in quality
•    Communicate with appropriate customer representatives as required, to ensure all quality issues and inquiries are satisfied.  Also provide performance feedback to customers as required
•    EHS Responsibilities:
    - Act as coordination point for work related accidents, injuries, and emergency situations for MHI RJ employees working in the warehouse, responding per company procedures.
    - Investigate accidents to identify causes or to determine how such accidents might be prevented in the future.
    - Responsible for the filing, retention and storage of documentation related to injury reports, utilizing appropriate company systems.  
    - Provide consultation to MHI RJ warehouse management team on the application of MHI RJ safety principles, practices, or techniques.
    - Recommend measures to help protect workers from potentially hazardous work methods, processes, or materials.
    - Support safety training and demonstrate the use of safety equipment, as needed.
    - Partner with 3PL EHS team (facility owners) regarding warehouse compliance with public health legislation and regulations as needed.  
•    All other duties as assigned.
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Here’s what is required to succeed as a Quality Manager.
•    Bachelor’s degree in aviation, Engineering or related technical industrial field (Degree may be offset by additional experience above and beyond the minimum years of experience required below.)
•    Minimum of 5 years of experience in a relevant role in quality assurance or inspection (supervisory or management in quality) within aerospace industry
•    A very good knowledge of aerospace quality standards and quality verification of products and their acceptance criteria
•    Fluent English reading, writing and comprehension skills.
•    Demonstrated experience with external audits.  
•    General understanding of PPE and OSHA recordkeeping requirements.
•    Intermediate knowledge of Microsoft office products, specifically excel, word, and teams in addition to solid computer skills necessary to operate computers and web-based applications.
•    Interpersonal skills necessary to establish and maintain effective working relationships with co-workers, employees, customers, management, and contractor.
•    Demonstrate the ability to use measuring tools, read drawings and blueprints and interpretate GD&T
•    Knowledge and/or experience working with SAP (preferred)
•    Experience in Aerospace aftermarket industry (preferred)
•    Experience in a warehouse environment (preferred)
•    Knowledge of Transport Canada and/or FAA and/or EASA regulations (preferred)
•    Ability to speak Spanish and/or French (preferred)

Join us…here’s the why.
Do you have a passion for aviation? Are you eager to make a meaningful impact on customers? Do you aspire to a fulfilling career as a Quality Manager? If yes, you’ve landed at the right place.  At MHIRJ, we recognize and value your contributions to our One Unified Team.  We live by our values and embody our behaviors which drive our success.  Take flight with a team that shares your passion and supports your journey. Let’s soar together at MHIRJ!

We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.

We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.