Tasks
Your main tasks include, among others:
- Derive account management activities, based on monthly analysis and evaluation of account management portfolios and their possible revenue potentials for LH Group & JV partners
- Weekly planning and optimization of customer visits / calls based on revenue performance and future trends identified in close collaboration with the Account Management
- Contribute to the creation of action plans triggered by the Market Steering & Performance Management function and initiate the defined measures in the relevant spanets
- Identification of sales based opportunities & threats by competition monitoring
- Ensure quality of agent/corporate reference data
- Regular analysis & evaluation of customer account performance (corporate / SME accounts and travel agencies / travel management company) as a basis for annual contract planning and contract settlement
- Comprehensive preparation of contract and tactical incentive proposals
- Market interface for contracting toolprocess flow
Requirements
The ideal Account Steering Expert should meet the following requirements:
- Bachelors degree required
- Min. 3 years working experience in Account/Sales steering/management or equivalent analytical experience
- Excellent written and spoken English and French language skills required
- Knowledge of German language desirable
- Knowledge of the LHG and JV sales toolbox desirable
- Expert computer skills (MS Excel)
- Analytical skills
- Business sense
- Detail oriented
- Communication skills
- Understanding of mathematical concepts
- Problem Solving
- Reasoning Ability
- Ability to work under Pressure
- Oral communication
- Written communication
- Customer orientation
- Initiative
- Reliability
- Responsibility
- Team Work
- Assessment screening
- Willingness to travel
*Must possess a legal work permit in France
Company
About Deutsche Lufthansa AG
The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home spanet. It plays a leading role in its European home spanet. With 96,677 employees, the Lufthansa Group generated revenue of EUR 35,442m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.
