Adv Technical Service Assoc 1

Advanced Technical Service Associate

Scottsdale, AZ

Contract Position

$28.56-$33.56/Hour

Contribute to a company at the forefront of mission-critical systems and technologies in defense and security. This leader in global defense integrates advanced technology to deliver information and insights on the battlefield, offering roles that support security and technological superiority across multiple domains.

Responsibilities:

• Provide advanced technical support for complex systems, software, and equipment to ensure mission-critical operations and customer satisfaction within defense and security environments.
• Diagnose, troubleshoot, and repair complex electro-mechanical equipment, computer systems, software, and networked or wireless systems.
• Respond to technical issues that exceed the scope of first-line product support.
• Report design, reliability, and maintenance issues to engineering teams for resolution.
• Provide technical support for customer installations, training, and service management programs.
• Ensure all repairs meet company policies and customer quality requirements.
• Manage technical interactions directly with customers and end-users, including those with advanced technical knowledge (e.g., systems-level software users).

Qualifications:

• Education: Associates degree or equivalent required.

• Clearance: Active Secret Clearance required at the time of hire.

• Certifications: Security+ or IAII certification required.

• Experience: Minimum of 3 years of relevant technical experience.

• Technical Skills:

  • Network/IT systems management and SQL server administration.
  • Expertise in troubleshooting software and hardware within Windows environments.
  • Experience with root cause analysis and failure reporting.
  • Knowledge of CA Spectrum OneClick, Oracle CRM, and Microsoft Terminal Server.
  • Familiarity with HBSS, anti-virus software, network monitoring tools, and asset management software.
  • Hands-on experience with Microsoft Active Directory is a plus.

• Industry Experience:

  • Support of DoD or DHS systems highly desirable.

Moseley Technical Services, Inc. (Moseley) was incorporated in 1994 to provide engineering and professional services to the aerospace/defense, manufacturing, government, and commercial industries. Our Mission is to deliver superior service to our customers and employees. We have been successful in our vision by building long-term relationships with customers and employees through integrity, transparency, and appreciation.

We stand by our 30 year-old commitment of “World Class Service. World Class Company.”

Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer.

• Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation which may include education, criminal and work history verifications.
• Accepted applicants will have the opportunity to be eligible for benefits, including medical and supplemental insurance and a 401K. Appreciation and gratitude for employees is a hallmark of organizations with low turnover.
• Final Pay offered will be based on experience.

Resources

• To apply, send resume to: resumesmoseleytechnical.com
• For more active job openings: https://careers.moseleytechnical.com/jobs
• For more information about Moseley visit: http://www.moseleytechnical.com/about-us/