About the role
Welcome to a world where ambitions fly high!
We are pleased to announce an exciting opportunity to be part of our Product Development & Design Division as Senior Business Analyst in Doha.
As the Senior Business Analyst, you will be responsible in curating strategic analysis, customer research insights and develop comprehensive case for change, improvement & innovation. A strategic thinker with business acumen expertise and understanding of finance, strategy & decision making to ensure that all inflight product initiatives — including seating, cabin interiors, inflight entertainment, connectivity, and service enhancements — are grounded in robust commercial justifications, customer-centric insights, and aligned with Qatar Airways five-star brand standards. Your exceptional communication skills are essential, particularly in articulation and storytelling. You will collaborate with cross-functional teams across the airline and its affiliates to support decision-making on product investments that strengthen Qatar Airway’s leadership in global aviation industry.
Some of the tasks include the following:
- Engage with internal and external stakeholders to align research findings with business goals, vision, and develop strategic recommendations for product roadmaps, innovation, and go-to spanet strategies.
- Develop comprehensive business cases for new cabin products, seating upgrades, IFE system and connectivity enhancements, and onboard experience initiatives, including detailed financial modeling, ROI analyses, and strategic recommendations.
- Support the preparation of strategic product roadmaps and inflight product portfolio planning.
- Drive qualitative and quantitative research initiatives (customer surveys, focus groups, competitor analysis) where applicable to capture passenger expectations and spanet trends.
- Lead or support continuous improvement initiatives, redefining business processes, SOPs, and KPIs to enhance the Department’s operational efficiency and service delivery.
- Monitor aviation, technology, hospitality, and luxury travel trends to proactively identify future product opportunities and spanet shifts
- Perform other department related duties as directed by Line Manager or Head of Department.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.