*This position is based in Melbourne, Florida*
POSITION SUMMARY
Provides tactical leadership and management oversight for Embraer’s Executive Aircraft flight crew operations including tactical direction, objectives setting, strategy implementation, and guidance for personnel, policies and procedures to ensure legal, safe and effective flight operations while supporting the company business plan. Reports to the Vice President Flight Operations. Responsible for the oversight of all Demonstration Pilots in MLB, SJK, Dallas and London UK bases. This spans Flight Operations to support all VAE departments for customer demonstrations and support, and executive travel. Accountable for developing, maintaining, and operating to a world class Flight Operations Standard.
JOB RESPONSIBLITIES
- Develop and lead an International Flight Operations aircrew team which fosters a culture of safety, customer service and fiscal responsibility unique and specific to:
- Demonstration and Marketing
- Delivery, customer operational support
- Corporate Transportation.
- Collaborate with peers to ensure we operate in a safe and legal fashion that effectively meets our business objectives
- Develop and foster crew roles and responsibilities and ensure that all team members are effectively challenged and employed in these roles
- Set measurable business objectives and standards for aircrew and drive high performance and accountability while maintaining a cohesive team (including internal and external customers)
- Resolve competing customer demand conflicts regarding crewing through strong leadership and collaboration
- Possess and leverage change management expertise to build a unified and innovative culture.
- Act as a liaison with the regulatory authority (FAA) on all matters concerning flight operations and liaise with all external agencies which relate to aircraft operations.
- Develop/continuously improve and effectively apply a world class Flight Operations Manual
- Ensure that flight crew members are adequately trained, qualified and maintain proficiency to perform at a world class level.
- Assist with preparation and monitoring the Executive Flight Operations budget, monthly controlled and discussed between the team members.
- Ensure regulatory and industry standards compliance for all aircrew operations
- Develop and implement policies, procedures, practices, and processes that meet or exceed those of the Company, regulatory agencies, and Industry standards.
- Understand and respect the diversity and cultural aspects of all customers, employees, and vendors.
- Provide the framework and environment to change and enhance the current culture within the Flight Operations Team and set the example for peer departments
- Control operations and operational standards of all aircraft operated.
- Ensure that all crew members are kept informed of any changes to the regulations and operating standards;
- Ensure aircraft training programs at FSI and CAE are regularly reviewed and updated as necessary.
- Coordinate the provision of the necessary means for adequate execution of the training program for the crewmembers.
- Ensure that flight crew qualifications are current.
- Ensure that air operations are conducted in accordance with national and international regulations, standards and company operating policy;
- Ensure the compliance with (ANAC) RBHA/RBAC 91 / 14 CFR Part 91 (FAA) for all flight operations performed by the company.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
Education:
- Undergraduate Bachelors degree required in an aviation related field.
- Leadership training and experience required.
- Graduate / Masters degree desired in business or aviation related field.
Experience:
- At least 10 years’ experience in demonstration flight operations desired.
- At least 5 years of Chief Pilot experience required.
- Aircraft Sales Experience desired.
- Experience with planning / re-engineering organizational structures (Change management) required.
- At least 5 years experience in International business aviation operations desired.
- Part 91 Operational experience required.
- Some Flight Test Experience desired.
Knowledge, Skills & Abilities:
- Comprehension, understanding and execution of broad practices associated within the field assigned and related fields.
- Holds or has held an appropriate pilot license, or has acquired supervisory experience; and
- Demonstrates knowledge with respect to the operation of a flight department, the content of the Flight Operations Manual, and the provision of the regulations and the standards necessary to carry out the duties and responsibilities to ensure safety.
- International Procedures Trained
- IS-BAO Knowledge and Experience
- Applies these understandings in the completion of complex work assignments.
- International flight experience
- Experience in Part 91 Business Aviation
- Accident prevention and investigation techniques and procedures
- Aviation law and regulations, including FAA FAR, ICAO rules, Chicago convention, and Brazilian aeronautical code
- RVSM rules, regulations and procedures
- International procedures
- Operation of flight simulators and training devices
- Utilization of safety equipment/ flight survival, flight instructor course, flight performance, operational flight regulations, CRM (cockpit resources management), line oriented flight training (LOFT)
- Language proficiency in English essential (Portuguese and Spanish useful)
- Solid computer and administrative skills (Word, Excel, Power Point, and Access)
Working Conditions / Environment/ Special Requirements
- Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations
- Employees will be subject to the random drug and alcohol testing under FAA regulations
- Good presentation to represent the company in demonstration and sales activities
- Willingness to travel frequently
- Desirable development in marketing and sales
- Self motivated, mature, good decision maker, team player (CRM)
GENERAL COMMITMENT FOR ALL EMPLOYEES
- Commitment to company values and complies with department norms, policies, directives, and procedures.
- Incorporates Lean and P3E processes and concepts into daily activities.
- Strive for continuous improvement to processes and procedures.
- Honors and protects confidential and proprietary documents and information.
- Satisfies work schedule requirements.
- The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.
