Co-op, Operations Analytics (Spring, 2025)
Delta Airlines •
Position Type: Permanent
Job Description:
How youll help us Keep Climbing (overview & key responsibilities)
Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments:
- Integrated Operations Planning (IOP) - optimize aircraft schedule and resource availability to maintain peak on-time performance
- Operations Digital & Decision Science – develop decision science tools and digital product solutions
- Corporate Safety, Security & Compliance (CSSC) - Support the safety and security of the airline and it’s employees
- Airport Customer Service (ACS) – Airport process improvement and performance management
- Cargo, Clean, Vendor – performance management of cargo and cleanliness onboard
- Crew - Pilot and Flight Attendant operations and performance efficiency
- Delta Connection (DC) - Support end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta’s regional airlines
- Flight Operations (FOP) - Aircraft and gate to gate operations and performance
- Onboard Services (OBS) – optimize process, supply, and inventory of inflight products and services
- In Flight Services (IFS) - Customer onboard experience and catering operations and performance
- Operations & Customer Center (OCC) - On-time flight metrics and analysis
- Central – Centralized operations and competitive performance analysis
Though individual responsibilities will vary by function, some examples are given below:
- Measure current operational performance and/or customer satisfaction
- Identify optimization opportunities to reduce injuries and security line wait times
- Research, analyze and interpret operational data
- Develop new reports and dashboards and automate existing ones
- Perform reliability/root-cause analysis for parts and maintenance
- Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
- Seek operational improvements to reduce aircraft taxi time and flight time
- Maintain, run and improve staffing models to support airport operations
- Provide strategic and operational support and develop performance metrics and goals
- Develop success factors and statistical evaluations of new procedures and systems
What you need to succeed (minimum qualifications)
- Students must be able to complete the below schedule while actively enrolled in school:
- Spring 2025
- Fall 2025
- Summer 2026
- Undergraduate students in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, or Information Systems in a 4-year degree program
- Must be available for three alternating semesters
- Candidate is team oriented and highly supportive of continuous improvement methodologies
- Strong organizational, project management, and verbal/written communication skills are essential
- Proficiency in Microsoft Office Suite and data analysis tools and concepts
- Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
Job Ident #:
25408
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