Join our Airport Services team, where you will play a vital role in ensuring seamless airport operations and delivering world-class service to our customers. The team is responsible for a wide range of critical functions, both “above and below the wing,” to keep our busy airport running efficiently, safely, and on schedule.

As a Data Analytics Officer, you will develop automation and data analytics solutions that optimize resource planning, streamline administrative processes, and enhance manpower forecasting through collaboration with internal stakeholders and use of advanced digital tools

In this role, you will;

• Develop project plans for BI and analytics projects and initiatives.
• Support the management in the planning of data requirements based on business needs and prepare required data sources.
• Support manpower planning and scenario modelling to enable efficient roster creation, optimal workforce allocation, and improved operational forecasting.
• Monitor, evaluate, and document process performance and automation solutions, ensuring governance, continuous improvement, and knowledge sharing within the Operations Efficiency team.
• Apply data science and machine learning techniques to improve the precision and efficiency of manpower forecasts, performance tracking, and operational models.
• Regular review of BI reporting to ensure alignment with business needs.
• Design, develop, test and deploy and maintain BI dashboards in analytics applications.
• Respond to ad-hoc reporting requirements from business users.
• Train and support business users of BI and Analytics deployments.
• Support the Data Analytics Manager with analytics proof of concepts and projects.

To be considered for this role, you must meet the below;

• A bachelor’s degree (Graduate) with a minimum of 2 years of relevant experience in data analytics, automation, or operational optimization or A Level qualification with a minimum of 5 years of relevant experience in operations efficiency, process automation, or workforce planning.
• Hands-on experience in scenario modelling and optimization.
• Practical exposure to workforce management systems and IT systems.
• Experience in data analytics, machine learning, or operations research.
• Airline Operation or related industry experience is advantageous
• Knowledge and experience of coding with at least one leading BI / Analytics programming language such as SQL, Python, R,
• Strong analytical and presentation skills with an attention to detail.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers