Primary Purpose of the Function
- Responsible for the Fast Door take-off process in KaluCAD.
- Process through PIMS and interface to JDE to release to production.
- Processing and landing customer orders into production facilities.
- Position is in direct communication with: customers, sales team, other members of the order execution team, and manufacturing personnel with concentration on non-engineered purchase orders.
- Review purchase orders.
- Coordinate and advance project status.
- Schedule orders to production based on standard lead times.
- Meet FTQ targets.
Major Activities
- Work with customers on processing, scheduling, order changes, product issues and claims.
- Utilize knowledge of SEF products and price book.
- Interact and coordinate with internal resources on projects.
- Participate in customer feedbacks and claims, problem solving and root cause resolution.
Essential Knowledge & Skills/Education
- Must be self-motivated, people oriented, service oriented and possess the ability to work with others.
- Computer skills including KaluCAD, PIMS, JD Edwards and Microsoft Office Suite.
- Must exhibit attention to detail.
- Data entry skills.
- Written and verbal communication skills.
- Construction or architectural industry background will be a plus.
- Proven customer service skills including prompt response and documentation.
- Proven skill set for critical business functions.
- Ability to work in a team environment.
- Demonstrated time management skills and ability to work in an environment with tight deadlines.
Major Customers
- Customers in Western & Southern territories
- Front-End employees/internal customers
- Manufacturing Managers/ Supervisors/Leads
Basic Qualifications:
- HS Diploma or GED equivalent from an accredited institution
- 2 years of computer and data entry experience
- Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
- This position is subject to International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder"), Political Asylee, or Refugee.
Preferred Qualifications:
- 2+ years of experience in door manufacturing
- 2+ years of experience in construction
- Experience with JDEdwards and KaluCAD software
- Associates degree in a construction related field (construction management, engineering, etc.
Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction spanets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build. We are proud that 77 of our employees are happy working for Arconic and would recommend it as a great place to work and that 80 of our employees would recommend their managers to others.
We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.
At Arconic, we:
Act With Integrity.
We lead with respect, honesty, transparency and accountability.
Safeguard our Future.
We protect and improve the health and safety of our employees, communities and environment.
Grow Stronger Together.
We cultivate an inclusive and diverse culture that advocates for equity.
Earn Customer Loyalty.
We build customer partnerships through best-in-class products and service.
Drive Operational Excellence.
We pursue continuous improvement through innovation, agility, people development and collaboration.
Create Value.
We achieve success by generating and growing value for our stakeholders.
United States Equal Employment Opportunity Statement
Arconic is an equal opportunity employer that is committed to inclusion and diversity. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Springdale is a part of the Northwest Arkansas (NWA) metropolitan area and region within the Ozark Mountains. Nearby cities include Fayetteville, Rogers, and Bentonville. It is the 13th fastest growing metropolitan area in the United States. Growth is driven by several Fortune 500 companies, including Arconic, as well as over 1,300 suppliers and vendors drawn to the region by these large businesses. NWA amenities include the Crystal Bridges Museum of American Art, Walmart AMP and Razorback Regional Greenway.
Our Springdale facility is located in the 4th largest city in the state of Arkansas. Located in both Washington and Benton counties, our city is a diverse and friendly community. Catch a ride on the beautifully restored Arkansas and Missouri Railroad or visit the Shiloh Museum of Ozark History. Outdoor enthusiasts flock to the scenic waters of Beaver Lake for water sports and relaxation, and the multitude of parks and trails of the Ozarks. Home to the Randal Tyson Recreational Complex and the Botanical Gardens of the Ozarks, Springdale offers many unique world-class attractions. See more about Springdale here: explorespringdale.com.
