Requisition ID: R10174760- Category: Technical Support
- Location: Saint Rose, Louisiana, United States of America
- Clearance Type: None
- Telecommute: Yes-May consider hybrid teleworking for this position
- Shift: Not Applicable (United States of America)
- Travel Required: Yes, 25 of the Time
- Relocation Assistance: Relocation assistance may be available
- Positions Available: 1
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact peoples lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nations history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, theyre making history. Sperry Marine has over 100 years of history and expertise in navigation and are a major global provider of navigation solutions, including radars, compass systems, steering systems, speed logs, integrated bridge and control systems as well as providing 24/7 support to all of our customers. Working in Sperry Marine means making a direct contribution to mission projects that keep our customers’ vessels sailing in a safe and efficient manner, expanding the boundaries of possibility and reshaping the world we live in.
As part of our growth we are seeking a Marine Field Service Technician to join our Sperry Marine team of qualified, diverse individuals. This position will be located in St. Rose, LA. Under limited supervision, the Field Service Technician applies knowledge of electronics and circuitry to test, repair, and install a group of Sperry Marne (SMI) products. Will analyze system malfunctions and make repairs under tight shipboard schedules. Will use complex schematics and/or blueprints to achieve objectives for assigned tasks.
Shipboard working environment: occasionally must take helicopter to ships at anchorage; works on radar mast 50-60 feet above deck or in spaces 100 feet below main deck; works also in shipyards around new construction on ships; works exposed to weather at times.
Responsibilities include, but are not limited to:
- Installs, troubleshoots, repairs, and tests marine products, normally aboard customers vessels but may include land based and shop work.
- Oversees and supervises the shipboard installation of all Sperry Marine products. Stays with installed product during sea trial and makes adjustments to ensure proper working order.
- Performs training aboard ship to satisfy customer operational requirements.
- Provides and assists in the training of less experienced employees.
- Establishes and maintains customer relationships through routine visitations and contacts at customers offices and vessels.
- At all times, promotes the company’s products and services through customer relationships.
- Performs administrative functions including job paperwork, time sheets, expense records, and computer entries of such records.
- Prior to jobs aboard vessels, studies previous service records and secures sufficient information, tools and spare parts to ensure a high success rate.
- After jobs aboard vessels, provides adequate follow up to ensure customer satisfaction or to arrange follow up service.
- Prepares service reports on product malfunctions and reports of weekly activities.
Minimum Requirements:
High School Diploma or equivalent and 4 years additional education and/or experience.
Strong technical, electronic experience; or an Associate’s Degree in a technical discipline plus evidence of technical, electronic experience.
Must be able to apply electronic and electro-mechanical theory.
Must have the ability to obtain and maintain a valid FCC General License plus radar endorsement.
Ability to frequently move and position objects weighing 40-50 lbs.
Must be able to take a launch service 5 to 100 miles offshore and board by Jacobs ladder.
Ability to work in areas of height or close spaces.
Ability to be subject to a variety of atmospheric conditions.
Ability to use standard test equipment such as multimeters, oscilloscopes, RF testing sets.
Solid understanding of basic computer networking/IP addressing.
Basic understanding of NMEA/IEC serial interfacing.
Experience with Marine Navigation equipment, to include RADAR, Gyrocompasses, Steering/ autopilot systems, and ECDIS (Desirable).
Salary Range: $54,400 - $90,600
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidates experience, education, skills and current spanet conditions.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
