Date Posted:2024-08-12Country:United States of AmericaLocation:HNC12: Customer Services - Monroe 4115 Corporate Center Drive, Monroe, NC, 28110 USAPosition Role Type:HybridThe Digital Operations Intern works as part of a cross-functional team supporting FlightSense/OSS operations. This role will wor
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FlightSense Digital Operations Intern (Summer 2025)(Hybrid)

Collins Aerospace • 
Monroe, North Carolina, United States
Position Type: Permanent
Job Description:

Date Posted:

2024-08-12

Country:

United States of America

Location:

HNC12: Customer Services - Monroe 4115 Corporate Center Drive, Monroe, NC, 28110 USA

Position Role Type:

Hybrid

The Digital Operations Intern works as part of a cross-functional team supporting FlightSense/OSS operations. 

This role will work collaboratively with Program Management, Order Management, On-Site-Support (OSS), Digital Technology (DT), Quality, Continuous Improvement (CORE) and other Power & Controls (P&C) Afterspanet entities to manage projects and initiatives that continuously improve business/transactional process efficiencies, help resolve operational issues, support new strategies, create/maintain digital tools, and improve the overall customer experience.

What You Will Do:

  • Work with an integrated FlightSense team of Order Management, Supply Chain Management, Engineering, Quality, Order Closure throughout the repair life cycle. 
  • Manage open tickets/backlog in support of customer requirements
  • Enter and update data into the SAP system accurately and timely.
  • Create/maintain/implement digital tools for scripting, macros, dashboards, Sharepoint, DMB WIP management, AssetLife, RPAs, and EDI applications.
  • Review artifacts (requirements, code, tests, etc) and implement changes/enhancements requested team members. 

What You Will Learn:

  • Gain additional knowledge on how to optimize user process/workflows and convert from manual actions into digital automations
  • Learn more about Robotic Process Automation (RPA) - converting data harvest/reporting into automated processes
  • Gain additional knowledge in translating and combining multiple code languages (e.g. Visual Basic) into modern languages (e.g. Python)
  • Learn additionally how to operate within the SAP environment (uploading/downloading data) for downstream business processes 

Qualifications You Must Have:

  • Requires a High School Diploma or equivalent and student must be pursuing a Bachelor’s or advanced degree in an applicable discipline.
  • U.S. Person (U.S. citizen, permanent resident, or granted refugee or asylee status) as defined here: https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Qualifications We Prefer:

  • Some experience with and/or coursework on at least one software development language such as C, C++, Python, Visual Basic or Java. 

Learn More and Apply Now!

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global spanet.

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global spanet.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

This position is eligible for relocation.

* Please consider the following role type definitions as you apply for this role.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

                                                                                                                                             

Apply now and be part of the team that’s redefining aerospace, every day.

The salary range for this role is 37,000 USD - 82,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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