Job SummaryThe IT Project Manager is responsible for leading and facilitating cross functional teams, ensuring alignment with standard project and Agile/Scrum practices, and owning project execution of initiatives in support the IT strategic roadmap,. The Project Manager works with a Product Manage

IT Project Manager - Customer Experience Team

Cirrus Aircraft • 
Alcoa, Tennessee, United States
Position Type: Permanent
Job Description:

Job Summary

The IT Project Manager is responsible for leading and facilitating cross functional teams, ensuring alignment with standard project and Agile/Scrum practices, and owning project execution of initiatives in support the IT strategic roadmap,. The Project Manager works with a Product Manager and other business stakeholders to determine scope and priorities, plan budget, manage expectations, regularly report project and team progress, and coordinate project delivery across the enterprise, utilizing the portfolio management methodology, framework, and governance. This role provides initiative/project status and conducts monthly steering team meetings to manage the project, implementation, and support. Provides servant leadership to an agile team by educating and coaching agile team members and stakeholders to maximize efficiencies, delivering incremental customer value, and embracing continuous improvement. This position will be part of the Information Technology team.

Duties and Responsibilities/Essential Functions

  • Lead cross functional teams including internal resources and third parties/vendors in daily stand-ups, iteration planning and reviews while monitoring the project delivery and team progress.
  • Identify and manage risks, mitigate impediments, and negotiate dependencies within and across teams to assist team in meeting deliverable commitments.
  • Collaborate with Product Managers and Technical team members to understand business problem, project deliverables and ensure work is delivered on schedule, within budget and meets target scope.
  • Promote and maintain open and clear lines of communication with team members and stakeholders to ensure the teams success.
  • Manage agile development tools to support product backlog, sprint workload, team capacity, and test plans.
  • Manage post-release project incidents to resolution and conduct root cause/corrective action follow-up activities.
  • Manage project resources and budgets with the portfolio management tool.
  • Create, maintain, and communicate status document for inclusion in the IT initiative portfolio and dashboard(s).

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Bachelors degree in a relevant field of study or equivalent work experience
  • 5 to 7 years work experience leading teams using agile and hybrid agile/waterfall practices.
  • Basic knowledge of the software development life cycle (SDLC)
  • Embrace a growth mindset and Servant Leadership mentality
  • Strong sense of ownership with regard to project leadership
  • Understanding of business analysis best practices and ability to facilitate and document requirements.
  • Understanding of quality assurance best practices, test plan development, and plan execution.
  • Ability to demonstrate sound judgement, encourage collaboration and communicate effectively (written and verbal) across multiple levels in the organization.
  • Ability to effectively manage competing work demands and multiple initiatives at the same time.
  • PMP and Agile/Scrum certifications preferred
  • Preference for work experience in delivering enterprise solutions used by Sales, Marketing, and Customer Service. Such solutions include CRM, service and repair operations, organization websites and applications, and learning management systems.
  • Previous experience with agile project management tools such as Atlassian Jira or Microsoft Azure DevOps preferred.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Drives Results: Consistently achieves results, even under tough circumstances.
  • Ensures Accountability: Holds self and others accountable to meet commitments.
  • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
  • Directs Work: Provides direction, delegates, and removes obstacles to get work done.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law

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