Tasks
The Office Agent is responsible for the following tasks, among others:
- Documentary Acceptances
- Shipment Data Capture
- Prioritization of Export Build-up and Import Breakdown
- Preparation of Export and Import documentation (Manifest, AWBs)
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Preparation NOTOC
- Close out flight
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Customer contact (Notify customer)
- Hand over AWB and Docs to customer
- Debit charges
* Perform all other duties assigned or delegated by supervisors
Benefits
Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days
Requirements
Are you ready to take off with us? You can know more about the requirements below:
- High school diploma/GED or equivalent desirable
- Experience in warehouse handling desirable
- Fluency in English and other language required
- Qualification according to CHM / GOM required
- MS Office as user
- Strong ability to work under pressure
- Good adaptability
- Good change management
- Strong oral communication
- Strong written communication
- Strong conceptual thinking/ procedure
- Good conflict management skills
- Strong customer orientation
- Strong customer service
- Strong professionalism
- Excellent reliability
- Strong responsibility
- Excellent teamwork
- Must be willing to work shifts
- Must possess a legal work permit in the U.S.
* CV/ Resume and Cover Letter required
* Company may provide relocation assistance
Company
About Lufthansa Cargo AG
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
www.lufthansa-cargo.de
