Tasks
The SAP Application Support & Trainers main tasks are:
- 1st, 2nd line support for the ERP software system (SAP, S4H), working alongside internal team
- User Training support and problem solving related to SAP System (SD/MM/FI/CO/MRO)
- Act as a liaison and key trainer between multiple departments/group IT teams
- Represent and support local users in the clear definition and documentation of their business requirements
- Create testing scenarios, recording of test results and related data for all SAP projects/changes coordinated with our group teams on global level
- Work as a member of IT projects regarding the ERP software system, providing first hand documentation
- Carry out and coordinate testing for SAP changes/functional & UAT testing
- Create documents for end-user training and support training on new or changed SAP functionalities
- Maintain and modify existing SAP workflows with the developers in-house
- Work with your team, under the guidance of our Developers
Requirements
The ideal SAP Applications Support Trainer should meet the following requirements:
- Bachelor’s Degree in IT, Computer Science, Business Administration, or a related field.
- Master’s Degree (optional but preferred) in areas such as Management Information Systems (MIS) or a related discipline.
- SAP Certified Application Associate in relevant modules
- Advanced certifications, like SAP Certified Development Specialist or SAP Certified Technology Associate, are a plus
- Training-specific certifications, such as SAP Certified Trainer
- Prior experience in delivering IT or software training, ideally in an ERP environment
- Hands-on involvement in conducting workshops, creating training materials, and providing user support
- Familiarity with training diverse teams
- Proven track record as a workshop champion, with the ability to motivate and engage participants
- Exposure to ERP systems is advantageous, particularly in SAP modules such as SD, MM, FI, or CO
- Practical knowledge of Business Warehouse (BW), Power BI, and tools for data visualization and analytics
Company
About Lufthansa Technik Landing Gear Services UK
Lufthansa Technik Landing Gear Services is part of the Lufthansa Technik Group - the worlds leading provider of maintenance, repair and overhaul services as well as modifications to the civil aviation industry. With tailor-made maintenance programs and advanced repair techniques, we ensure the reliability and availability of our customers aircraft fleets. We are independent of aircraft manufacturers and licensed internationally as a repair, manufacturing and development organization. With more than 26,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of services in the fields of maintenance, overhaul, component support, engines, landing gears, VIP services, innovation and digital fleet solutions to around 800 customers worldwide. Lufthansa Technik Landing Gear Services is located in London and has over 300 employees. Our success is built on our people who are fundamental to our organization.
www.ltlgs.com
