As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the managers individual performance, and available funding.
The selectee will serve as a Supervisory IT Specialist in the Hosting Management Branch, AIF-410.
Duties
The Hosting Management Branch is a branch under the Cloud and Hosting Services Division, which provides a full scope of product management support, including contract management, Cloud Center of Excellence (CCOE), stakeholder management, and architecture and engineering across all hosting environments (cloud, co-lo, and on-premise). Assesses the provisioning of hosting solutions for AIT’s stakeholders at FAA’s data centers, Co-location facilities, and FAA Cloud Service (FCS) providers. The Hosting Management Branch works closely with the Operations and Maintenance Branch, which executes the provisioning of hosting solutions for AIT’s stakeholders at FAA’s data centers, Colocation facilities, and FAA Cloud Service (FCS) providers. Supports hosting file share resources for FAA field facilities. Responsible for securing and managing AIT’s operating systems, servers, virtual infrastructure, storage and backup solutions, and the F5 environment for load balancing application servers. Provides environmental (space, power, cooling) hosting within the data centers, provisions the infrastructure to support web hosting, and configures the operating system environment for system disaster recovery solutions, both on premises and in FCS.
In addition, you will be responsible for the following:
- Serving as a first-level supervisor typically over more than one unit/project/program within a major subdivision; planning both routine and complex work to be accomplished, assigning work, setting priorities and reviewing and evaluating work and performance of subordinates;
- Coaching and developing employees; approving leave; taking, recommending or approving disciplinary actions;
- Managing budget and assigned resources including planning for both short-term and long term needs utilizing advanced technical knowledge of work as well as budget, human resources, and applicable administrative policies and processes;
- Resolving all but unique problems independently and recommending new policies and procedures that impact the objectives of the unit(s) managed as well as internal and external customers;
- Collaborating with peer managers to establish, manage and execute enterprise processes;
- Collaborating with peer managers to identify, manage and generate appropriate reporting and metrics standards.