Ensure that the Emirates trade communication and promotions approach is best in class in order to get the needed voice in a highly competitive and mature sophisticated market to achieve Commercial objectives. 

Job Outline:

1. Responsible for the development and continuous editing of Emirates Partner Portal, to use this tool as the central information repository with all the relevant commercial information. This includes close coordination with the Sales Managers, Channel Managers and the Global Sales department in Dubai. Ensure that all key commercial procedures and processes are featured on emiratesagents.com/us are incorporated into the partner portal.


2. Develop best in class virtual training tools (Webinar) in order to reach the growing home-based agent community. This includes continuous interaction with the sales team, potential external vendors and head office departments.


3. Continuous liaison with the Sales Managers to ensure that all commercial information is constantly updated on salesforce.com and to ensure this group page is the central commercial information repository for the allocated region. Ensure that all sales campaigns are tracked in salesforce.com


4. Administration and execution of all national sales campaigns and promotions. This includes booking campaigns, sales blitz, new route launch activities and other ad-hoc campaigns.


5. Manage the email marketing platform used to communicate with trade partners, this includes but is not limited to, bi weekly news letters, ad-hoc bulletins, database administration, and provide frequent campaign statistics to relevant stakeholders.


6. Support Sales Managers in the activation of the various Sponsorship activities and administer guest lists, hotel bookings and other logistics.


7. Ensure close coordination with the local Corporate Communications representative related to the production of local sales collateral and point of sales material.


8. Work closely with the Agency support manager to ensure EKs sales support operations are regarded as best in class, where gaps exists work to develop solutions to address such gaps.


9. Provide comprehensive support to Commercial Operations Manager in ad-hoc projects and administrative activities. Build and maintain strong relationships with the whole regions commercial team, various head office departments (Corporate Communications, Global Sales, BICS) and external vendors and partners.

Qualifications & Experience:

• Degree with a minimum of 3 years relevant industry experience in a Marketing role.

Degree or Honours (12+3 or equivalent): Degree with a minimum of 3 years relevant industry experience.

Knowledge & Skills:

• Demonstrate initiative and creativity alongside problem solving and collaboration


• Exceptional attention to detail, strong written and communication skills, writing, proof reading and editing.


• Ability to work autonomously and within a team environment


• Sound organization skills with the ability to arrange conflicting tasks in order to meet deadlines


• Excellent PC skills including MS Word and MS excel.