Tasks
Your main tasks include, among others:
- Coordinate Weight and Balance documentation with Lufthansas Centralized Load Control
- Supervise ramp functions, aircraft loading/unloading, and service partners
- Perform safety/load security checks and oversee handling during irregularities
- Manage aircraft handling phases, including catering, fueling, cargo, crew, and passenger processes
- Ensure proper securing of cargo, mail, and luggage in compartments
- Track passenger count, luggage, cargo, mail weight, and fuel amounts
- Monitor handling performance, report delays, and support process improvements
- Motivate service partners to maintain high-quality standards
- Ensure compliance with safety, security, and LHG guidelines
- Carry out briefings, special tasks, and enforce LHG product and safety philosophy
* Perform other tasks and/or projects, as assigned
Benefits
Flight privileges, 15 Vacation Days, Education, Employee Assistance Program, Life Insurance, Long Disability, up to 60 Sick Days
Requirements
To thrive in this role, we value a combination of the following requirements:
- High school diploma/GED required; bachelors degree preferred
- 1-3 years of experience in aircraft handling or passenger/gate processes preferred
- Fluency in English required; German language skills desirable
- Knowledge of Lufthansa or other airline operations and airport procedures
- Completion of Aircraft Handling Training, including DCS systems
- Valid ALS Qualification and knowledge of Emergency Response (SERP) planning
- Proficiency in MS Office and general PC skills
- Must possess a legal work permit in Canada
- Assessment screening may be required
- Willingness to travel
- Must possess a valid driver’s license
- Able to work shifts, overtime, and handle high-pressure situations
- Capable of lifting up to 70 lbs.
* CV/Resume and Cover Letter required
* Company will not provide relocation assistance
Company
About Deutsche Lufthansa AG
The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home spanet. It plays a leading role in its European home spanet. With 96,677 employees, the Lufthansa Group generated revenue of EUR 35,442m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.
