Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

Overview: 
The Uniform Fitter is responsible for ensuring uniformed employees receive the correct fit and assisting with uniform orders. This role involves working both in the stationary and mobile Uniform Store, managing email inquiries, maintaining an organized fit center, and fulfilling luggage and Marketplace orders. The Uniform Fitter will also advocate the uniform standards and provide valuable feedback to Uniformed employees to improve the overall appearance of the WestJet uniform.

Key Responsibilities: 

• Fit uniformed employees by evaluating their sizing, assessing uniform fit, and assisting in placing accurate orders to minimize errors (both in the mobile and stationary Uniform Store). 

• Respond to email inquiries from employees, providing uniform recommendations, addressing concerns, and resolving issues. Escalate unresolved matters to the appropriate personnel. 

• Process uniform marketplace orders for employees needing immediate uniform pieces or wishing to exchange items for different sizes. 

• Assist with uniform checks for annual and new hire classes. 

• Manage and organize shipments, notifying employees when their orders are ready for pickup. 

• Unbox and prepare luggage orders for new hires. 

• Launder fit line uniforms, inspecting pieces for any required repairs or reorders. 

• Place uniform orders and investigate missing, lost, or incorrect shipments. 

• Perform other duties as assigned.

Qualifications: 

• Ability to lift, push, and pull up to 20 lbs. 

• Prior customer service experience. 

• Proficiency with Microsoft Office tools, including Outlook, Teams, Excel, and Word. 

• Retail experience is a plus. 

• Strong empathy and understanding in handling sensitive situations. 

• Willingness and ability to travel as required. 

• Comfortable working flexible shifts, including some early mornings and late evenings. 

• French language is considered an asset.  

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion  

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know.  We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.  

For more information about everything WestJet, please visit WestJet.com.  

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