Agent, Ticket Sales - Brazil GRU

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

The Agent Ticket Sales is responsible for Serving customers in a caring, efficient and diplomatic matter and resolving problems in a mutually beneficial manner.

• Promotes and sells air travel with American airlines, prepares itineraries, compute fares, issues refunds, prepares and issues tickets
• Answer inquiries regarding general travel information
• Reconcile auditors coupons with cash received, personal checks and credit card vouchers, calculate total revenue received
• Must be able to accomplish personal audits
• Must be able to work alone or with minimal supervision

Minimum Qualifications- Education & Prior Job Experience

• Knowledge of reservations and sabre skills
• Average oral and written communication skills
• Candidates must meet public contact profile

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.