Kawneer is currently in search of Architectural Sales Co-Ordinator to join us in Runcorn.
At Kawneer, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
Job Summary:
The aim is to introduce a resource reporting to the Sales Director and covering the following key activities.
- To respond to any calls made to the AST helpline, capture on our CRM system and then cascade to the sales team to follow up.
- To monitor the AST mailbox for any enquiries, capture on our CRM system and then cascade to the sales team to follow up.
- To manage and fulfill enquiries from Architects, Contractors and our customer for product samples and also manage stock of samples to ensure that we are able to respond to requests in a timely manner.
- To capture all of our tender nominations, updating the CRM and sending out notifications to our Dealers and main contractors.
In addition to the above, there will be additional responsibilities that are attributable to the role which will be progressively added once training has been fully provided.
Skills & Knowledge:
- Basic product knowledge (training will be provided).
- Good computer skills.
- Good telephone technique.
- An organised system of working.
- Computer literate.
- Customer facing experience (desirable).
- Ability to develop relationships with external customers.
