Within the operational targets the Inside Sales Representative performs the following duties:

• Enters into transportation agreements with customers
• Processes customer requests and performs bookings as per the booking process and the Cargo Booking Manual

• Books standard and special products and conducts a loadability and profitability check before offering a rate 
• Makes quotations for ad hoc pricing requests
• Consults customers in finding the right product, and pro-actively sells customer-oriented transport solutions in collaboration with the Handling department and in close co-operation with Outside Sales 
• Assists in acquiring new accounts and new business
• Supports sales team to achieve revenue and tonnage budgets
• Actively shares information about activities, offers, strengths and weaknesses of spanet participants with the Outside Sales Representative and the supervisor / manager  
• Actively pushes the eChannel usage and follows up Spot Quotes 
• Acts as touch point for claims and complaints

Free parking, Flight privileges, Hybrid working possible, Development programs / Training options, Medical Insurance, Discounts

The ideal Inside Sales Representative should meet the following requirements:

• High school diploma required
• Bachelors degree desirable
• 1-2 years cargo experience or equivalent desirable
• Excellent written and spoken English language skills required
• Knowledge of other languages desirable
• Industry knowledge (Airfreight, Logistics, Transportation, Sales) desirable
• Advanced IT knowledge, preferably including MS Word, Excel, PowerPoint, and Outlook

*Must possess a legal work permit in Bulgaria