Senior Software Systems Quality Engineer

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At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

We have an immediate need for an onsite Senior Software Systems Quality Engineer (Quality Assurance/Compliance) to support Land & Air Defense Systems (LADS). The successful candidate must reside within 90 miles of Tewksbury, MA (travel compensation not included).

Key Programs

LADS includes Global Patriot, Ghost-Eye / Lower Tier Air & Missile Defense, and National Advanced Surface-to-Air Missile systems that are primarily supported from Northeastern USA. It also includes Short/Medium-Range Ground-Based Air (Multi-Function Radio Frequency Sensor, Enduring Indirect Fire Protection Capability, Stinger Next Generation Short-Range Interceptor), Precision Fires & Maneuver (TOW, Javelin, Excalibur), and High Energy Laser (Counter Unmanned Aerial) systems that are supported across the USA.

What You Will Do

Within Quality & Mission Assurance, the Software Quality Engineering (SWQE) department provides services to the business. It is embedded in the product development lifecycle to ensure quality, cost, schedule, and technical objectives are met. Job duties include classified activities in secure labs and unclassified activities in a dedicated workspace.

Common SWQE tasks involve review of SW Release Packages (Windchill PDM, Azure DevOps Server), CDRL Deliverables (IR, CN, ECP), SW Investigation Requests (SIRs), SW Trouble Reports (STRs, Code Reviews), Physical Media (Loader Verifier), Test Artifacts, and participation in Peer Reviews (SW, SE), Control Boards (SRB, SSRB), Tracking Books (Metrics Monitoring), Command Media (Policies), Test Witnessing (SQT, FQT), Audits.

Focus Areas

• Compliance – Ensure digital products adhere to contractual and corporate requirements. Review and approve inputs and outputs to/from Software, Systems, and Integration & Test organizations.
• Processes – Leverage modern experiences with software development and quality best practices. Increasingly adopt Agile and DevSecOps methodologies.
• Improvement – Perform independent evaluations and risk assessments across lifecycle. Facilitate root cause analysis and continuous improvement with corrective actions.
• Products – Ensure integrity of the technical data package. Identify, collect, and measure software quality attributes, metrics, and data. Monitor and participate in test and release.
• Teamwork – Interact with customers, product development, and test personnel. Provide guidance to senior leadership, team members, and group peers.

Key Locations

Software Quality collaborates with its engineering partners (Software, Systems, Safety), other quality functions (Hardware, Product, Mission), including Program Quality Leads.

• Primary activities occur daily at the main Tewksbury, MA site (50 Apple Hill Drive).
• Periodic test witnessing occurs monthly at nearby Andover, MA site (3 miles; 362 Lowell St.) and quarterly at nearby Pelham, NH site (11 miles; 50 Bush Hill Rd.).
• Infrequent visits to Marlborough, MA site (35 miles; 1001 Boston Post Rd.).

Qualification You Must Have

• Typically requires a Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) Education and five (5) years of Quality Experience (Assurance, or Compliance, or Engineering) or Engineering Experience.
• 5 years working experience in a Quality or Technical role and applying advanced principles across at least THREE of the following.
  • Information Technology: software applications, servers / appliances, virtual machines, networks, or storage.
  • Performance Requirements: software/systems specifications, functionality, release plans, statement of work, contracts.
  • Software Development: requirements decomposition, code reviews, functions / features, building / configuration management, integration.
  • Defect / Bug Management: dispositioning, prioritization, resolution.
  • Records Management: software executables, release notes, security bulletins, training manuals, user guides, customer deliverables.
  • Systems Integration: labs, software, hardware, connectivity, tools, equipment.
  • Test Witnessing: test plans, test procedures, use cases, scenarios, requirements traceability, test reports.
  • Compliance Evaluation: validation, verification, auditing, action items.
  • Release Management: checklists, labels, versions, licenses, repositories.
  • Software Installation: patches, upgrades, backups, recovery, synchronization.

• Ability to obtain and maintain a U.S. government issued Security Clearance. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Familiarity with root cause analysis of process issues, or debugging of software/system errors (bugs, failures, triage), and corrective action.
• Familiarity with metrics identification, development, monitoring, and reporting (measurement, dashboards).
• Ability to create and submit MS PowerPoint presentations for/to Senior Management.
• Familiarity with Quality Standards (ISO9001, AS9100, AS9115).
• Familiarity with a Quality Management System (QMS) or Standard Operating Procedures (SOPs).
• Familiarity with Integrated Development Environment (IDE) applications, modeling, or databases (ClearCase, DOORS, RQM, Cameo, Rhapsody, Oracle, SAP).
• Familiarity with Agile processes (SCRUM teams, sprints / increments, stories / points, backlog / burndown, defect), or Rapid Application Development, with continuous integration/delivery (CI/CD).
• Familiarity with DevSecOps Toolchains (Jira, Confluence, ADS, Jenkins, GitHub, Coverity, Cucumber, Selenium, Fortify, Grafana, JFrog Artifactory).
• Familiarity with Continuous Improvement methods (e.g., Six Sigma).
• Familiarity with Lifecycle phase and gate reviews.
• Ability to lead Project Initiatives within small teams.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Learn More & Apply Now!

RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is diverse, equitable and inclusive.

We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.

Onsite

Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  https://www.state.gov/m/ds/clearances/c10978.htm

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The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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